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Monday, December 17, 2012
Webinar - Proactive Customer Communications: Best Practices for Outbound Pharma Engagements
Now available as an OnDemand presentation.
Clinical trials, drug recalls and satisfaction surveys, each of these proactive messages play an essential role in a well-designed customer experience (CX) strategy. Proactive customer communications provide automated, timely, and targeted messages that reduce contact center costs while growing a profitable customer relationship, putting your organization or pharma brand ahead of the rest.
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